Computer help.

[Blitz_]

Hey everyone, I have been having a few problems recently. Any streaming video other than flash and quicktime will not work, basically any embedded streaming WMP file will crash my firefox AND IE browsers whilst trying to load..

Secondly, after doing some research and updating Java and what not, no problems are made better, in fact it got worse. I found out that whenever I try to access tools > options in WMP, it pops up, then crashes, coming up with the blue screen saying Windows has shut down, um windows, for safety precautions.

This is an unknown to me, and i'm currently lost, any help at all would be greatly appreciated. Thankyou in advance