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  #1  
Unread 06-28-2006, 07:02 AM
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Want to cancel your AOL account??...
Absolutely ridiculous. I'm glad this guy recorded everything and was able to show it on national TV.

http://www.videosift.com/story.php?id=4287

I had a similar experience with Bally Total Fitness, but it took me weeks instead of minutes to be able to cancel my wife's account... I hate how big companies play around with this crap.
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  #2  
Unread 06-28-2006, 07:30 AM
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I had a great laugh but if i was the one cancelling the account I would be annoyed. Anyway, the reaction of the company was even worse, by blaming the operator, when obviously he was following orders.
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  #3  
Unread 06-28-2006, 07:36 AM
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AOL are one of the worst ISPs around.
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  #4  
Unread 06-28-2006, 07:40 AM
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Apparently they get about the equivalent of an hour's wages for every customer they retain (not much). He was also probably told that he had to read through a script everytime someone wants to cancel. Either way though, that was ridiculous...
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  #5  
Unread 06-28-2006, 07:49 AM
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Thats funny but I wouldnt of stayed that calm.
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  #6  
Unread 06-28-2006, 07:51 AM
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n my father wanted to ask a simple question to UPC(cable company) he spent 45 minutes and then got the wrong answer.After a second try he immediately stopped paying all the bills,sent a letter to them and the cable modem plus other stuff to them. Never heard of them again...
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  #7  
Unread 06-28-2006, 07:58 AM
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Off Topic question- why did my 56k modem downloads at 3.2 kb/s and why does my 6mb cable only get .5-1mb/s
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  #8  
Unread 06-28-2006, 08:28 AM
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I went through something like this when we cancled our msn dial up internt. The guy wasnt as bad but had a funny accent and neither me or my father could understand what he was saying, and worse I dont think he could understand us
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  #9  
Unread 06-28-2006, 08:38 AM
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That's a cool video. I never knew AOL was so horrible and annoying.
Last edited by NSXType-R; 06-28-2006 at 08:40 AM.
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  #10  
Unread 06-28-2006, 10:23 AM
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Omg thats funny and sad.
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  #11  
Unread 06-28-2006, 10:25 AM
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Yeah, saw this video last week... My mom had the same problem and threatened to press charges. I think because of that, they finally gave in.
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Unread 06-28-2006, 10:28 AM
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What an absolute wank. Can't people understand English?

"Cancel my account" to me means cancel the account.

Not "I can give you another reason for staying". Nor "I'm going to be an annoying tit and try and try and force you to stay", either.
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  #13  
Unread 06-28-2006, 10:32 AM
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I saw that when i was live, pretty funny stuff. My friend tried canceling his account and it took him 30 minutes to do it.
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  #14  
Unread 06-28-2006, 11:26 PM
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bahahahahaha!!!

the guy got fired! mad! next time i ring up telstra im doing the same thing!
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  #15  
Unread 06-29-2006, 09:40 AM
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I haven't watched the video yet (I have to on the other computer, for some reason even after i downloaded the new flash player it wont work on this one) but it can't be worse than my mom in the Verizon wireless store.
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